Terms and Conditions

Terms and conditions for
using this website and contacting us

These Terms and Conditions explain the basis on which you may use this website, contact GILLANI HOUSING LTD and interact with the information, forms and content made available online.

1. About these terms

These Terms and Conditions apply to your use of the GILLANI HOUSING LTD website and to general enquiries made through the website, by email or through related online contact methods. By using this website, you agree to these terms to the extent that they apply to your use of the site and your communications with us.

If you do not agree with these terms, you should not use this website. If you are entering into a specific service arrangement, housing arrangement, referral arrangement, landlord arrangement or other formal working relationship with us, separate written terms may also apply.

Company details

GILLANI HOUSING LTD
Company number 16026093

Registered in England and Wales

Malvern House, New Road,
Solihull, England, B91 3DL

Email: info@gillanihousing.co.uk

2. What this website is for

This website is intended to provide general information about GILLANI HOUSING LTD, our business, our housing-related approach, our contact routes and the way people may get in touch with us.

Website Purpose 01

General information

Content on this website is provided for general information only and may be updated, changed or removed at any time without notice.

Website Purpose 02

Enquiries and contact

This website may allow you to contact us, make an enquiry, raise a complaint or request further information about our services or business activities.

Website Purpose 03

No automatic contract

Use of this website, or submitting an online enquiry, does not by itself create any tenancy, licence, service contract, partnership agreement or legally binding commitment.

Website Purpose 04

Separate agreements

Any actual service delivery, housing arrangement, occupancy arrangement, landlord arrangement, management arrangement or referral arrangement will be subject to separate written terms where applicable.

3. Using this website

Acceptable use

You agree to use this website lawfully and responsibly. You must not use this website in any way that is fraudulent, unlawful, harmful, abusive, misleading, disruptive or intended to interfere with the operation or security of the site.

You must not attempt to gain unauthorised access to this website, its hosting environment, connected systems or any information that is not intended for you.

4. Accuracy of information

Information on the site

We aim to keep website information clear, accurate and up to date, but we do not guarantee that all content will always be complete, current or free from error.

Any reliance you place on information published on this website is at your own discretion. You should contact us directly if you need confirmation of any particular detail.

5. Enquiries, referrals and service discussions

If you contact us through this website or by email, the following terms apply to those communications.

Provide accurate details

You should ensure that any information you submit is accurate, lawful and not misleading.

No guaranteed acceptance

An enquiry, referral, application or property discussion does not mean it will be accepted or progressed.

Further checks may apply

We may require further information, documents, checks, discussions or due diligence before progressing any matter.

Separate written terms

Any actual arrangement will only proceed on the basis of separate written terms where required.

6. Complaints and communications

If you wish to raise a complaint or concern, you may do so through the contact details published on this website. We aim to review concerns fairly and communicate clearly, but timescales may vary depending on the complexity of the issue and the information available.

You agree that communications with us should remain accurate, respectful and lawful.

7. Intellectual property

Unless otherwise stated, the content on this website, including text, layout, branding, graphics and design elements, belongs to GILLANI HOUSING LTD or is used under permission.

You may view this website for personal or internal business use, but you must not copy, reproduce, republish or exploit content without permission, except where allowed by law.

8. Privacy and cookies

Data and website technologies

Your use of this website may also be governed by our Privacy Policy and Cookie Policy, which explain how we may collect, use and protect personal information and how cookies or similar technologies may be used.

By using this website, you acknowledge that these related policies may also apply where relevant.

9. Third-party links

External websites and services

This website may contain links to external websites, tools or third-party content. Those links are provided for convenience only.

We do not control third-party websites and are not responsible for their content, availability, terms, privacy practices or services.

10. Liability

We aim to keep this website available and useful, but we cannot promise uninterrupted access or that all content will always be error-free.

General limitation

To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from use of this website or reliance on its general content.

No excluded core liabilities

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.

Separate service liability

If we enter into a separate written agreement with you, any liability relating to that arrangement will be governed by the terms of that separate agreement.

11. Changes to these terms

We may update these Terms and Conditions from time to time to reflect changes to the website, business operations, legal requirements or related policies. Updated terms will take effect when published on this page unless stated otherwise.

12. Governing law

These Terms and Conditions are governed by the laws of England and Wales. Any dispute relating to these terms or your use of this website will be subject to the jurisdiction of the courts of England and Wales, unless applicable law provides otherwise.

Questions about these terms?

If you have any questions about these Terms and Conditions, or you want to discuss a specific enquiry, complaint or service matter, please contact GILLANI HOUSING LTD.

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